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Help Articles

Here you'll find materials to guide and troubleshoot the recording process on any HIPAA compliant device.

HIPAA Compliant

Using Mentalyc

Learn how to navigate Mentalyc's app to get your notes done fast.

Secure Note

Online session recording

Straightforward setup - hit one button and start recording from your computer.

client data

In-person session recording

Place your phone or tablet up to 5 feet (1.5m) from session participants and click start. You can upload the recorded session directly from your device.

Happy Clinicians

Phone-call session recording

Record your phone sessions and upload directly to Mentalyc. You can review and sign the notes later from your desktop.

Secure Note

Mentalyc mobile

In order to quickly access Mentalyc from your mobile device you can create an app shortcut for Mentalyc from Safari or Chrome.