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HIPAA compliance is just the beginning of our data protection efforts.
Recordings are NOT stored
Your recordings are immediately deleted from our server after the session is transcribed. They are completely removed from cache memory (temporary, inaccessible storage) within 1-2 hours.
Personal information is removed
While transcribing, the system removes all personal information from the text output. No PHI is stored (names, locations, etc.). The therapist does not need to input any identifying information into Mentalyc.
Connection is encrypted
Mentalyc follows the highest security standards. All data is stored in HIPAA and PHIPA compliant databases that are fully encrypted and inaccessible by Mentalyc.
Delete anonymized notes in Mentalyc anytime. You can choose to remove transcripts or all session data. Mentalyc is HIPAA-compliant and ensures anonymity.
Download BAA and Informed Consent
We've integrated Business Associate Agreement (BAA) and patient consent template directly within the app, streamlining your process and upholding the highest ethical standards.
There are no secrets to how we handle data.
It's important to tell you clients that AI in therapy benefits them too.
Therapists do not need to worry about memorizing all of the important session details. Instead, they can devote their full attention to the client and let Mentalyc focus on the notes.
Mentalyc captures interesting quotes and insight which help the therapists to better conceptualize the case and come up with better solutions.
Mentalyc takes care that the notes are written in a way that complies with payer requirements. This lowers the chances of further treatment being denied by payers.
Our AI is trained to write adhere to highest quality standards.
Accurate and factual
Improve your note-writing skills. Learn more.
Notes need to be respectful. The client has a right to request access to the notes!
Right level of details
It is important to write only the information relevant to the therapeutic process.
We offer a consent template which you can download here.
"Radical data transparency is what healthcare needs at this point to build trust and reduce misinformation. With the development of new technologies, such as AI, it is even more important to keep everyone informed. I appreciate that Mentalyc is trying to elevate industry standards with high visibility for all."
Kevin Ramotar, Clinical leader in Digital Health, Quality, Compliance, and Patient Safety
Maria, the CEO, and co-founder of Mentalyc went to therapy herself. She had to switch therapists multiple times before she overcame her struggles. She devoted her career to improving the experience for others!
Who we serve