Home > Help and Contact > FAQs

Frequently Asked Questions

Here you'll find some of the most frequently asked questions (FAQs) we receive at Mentalyc. If you have additional questions that are not listed, please Contact Us.

Does Mentalyc comply with South Africa's POPIA?

Is Mentalyc compliant with New Zealand's Privacy Act?

Is Mentalyc compliant with privacy regulations in the Gulf Cooperation Council (GCC) countries?

Does Mentalyc integrate with Simple Practice?

Is Mentalyc compliant in Australia specifically?

Can I record online sessions using headphones, earphones or airpods on my MacBook?

I'm a therapist considering using Mentalyc, but I'm concerned about security. How does Mentalyc's security compare to other therapy note-taking platforms like Upheal?

What happens after I cancel my subscription?

How can I create a SIRP, BIRP, GIRP, PIRP or PIE note?.

Can the mental health status exam be included in all the templates?

Does Mentalyc work for Play therapy?

Does Mentalyc do Psychiatry notes?

Does Mentalyc process group therapy?

Does Mentalyc have the capability to capture medication details during sessions?

Does Mentalyc cater to PMHNPs who primarily does medication management?

How do I add a new client?

How do I Purchase a Plan for Team Members on Mentalyc?

Is Mentalyc compliant with the data protection regulations in Canada, namely PIPEDA, PHIPA, PIPA, and PHIA

How will I get paid?

Is it possible to use Mentalyc on an iPad?

Can I get more than 100 notes in a month?

Does Mentalyc provide a BAA?

Do you have special discounts?

What are the different note formats available in Mentalyc?

Is Mentalyc being utilized by other therapists?

Is it possible to take intake notes using Mentalyc?

How does AI (Artificial Intelligence) determine significance?

Is it possible to create SOAP notes on Mentalyc?

Is Mentalyc using human scribes?

Can I pay for Mentalyc yearly?

Can Mentalyc be used for face-to-face sessions?

Can I create treatment plans using Mentalyc?

Will my clients be aware that I am using Mentalyc?

What is the significance of anonymizing notes in Mentalyc?

I want to contribute but I am still studying.

Is it possible to integrate Mentalyc with my EHR system?

Is it possible to integrate Mentalyc with my existing video platform?

What if I change my mind?

Will my clients be aware that their sessions are being recorded?

Is it possible to integrate other tools with Mentalyc?

Can my clients access the notes on Mentalyc?

Are transcripts considered medical records?

What sets Mentalyc apart from Nuance Dragon?

I want to contribute but I am not good in blogging.

How can I manage my billing?

Is it possible to utilize Mentalyc for overseeing interns?

Will my boss be aware that I am using Mentalyc?

Does it work for EMDR therapy?

What are the topics I would write about?

Is there a mobile app available for Mentalyc?

What does Mentalyc do with the recording?

Can I later change the number of team members on the team plan?

What is the typical length of Mentalyc's notes?

Do I need to present Mentalyc notes in court?

How long is the free trial?

What will be the outcome if I upload one recording with two consecutive sessions?

Is there a client consent form available for use on Mentalyc?

Can I pay for Mentalyc monthly?

Can I use Mentalyc for Couples therapy sessions?

Can I utilize Mentalyc for taking notes during group and family therapy sessions?

How does Mentalyc help with Insurance Audits?

Is it possible to utilize Mentalyc for phone call sessions?

Shape your experience on Mentalyc into exactly how you want it

Mentalyc Inc.

Company

Product

Legal

Business Associate Agreement

Contact us

Who we serve

Psychotherapists

Group practice owners

Pre-licensed Clinicians

Join us

Help

Client consent template

How to upload a session recording to Mentalyc

How to record sessions on Windows? (For online sessions)

How to record sessions on MacBook? (For online sessions)

The best note-taking software for therapists

Writing therapy notes for insurance

How to keep psychotherapy notes compliant in a HIPAA-compliant manner

The best Mental health progress note generator - Mentalyc