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Senior DevOps Engineer (AWS + Kubernetes)

• Level: Senior

• Job type: Full-time (contract)

• Location: Global - Remote

• Category: Software Development

About Mentalyc

We redesign therapy—and we don’t take no for an answer.

“Impossible” gets us excited. We chase hard problems, missing questions, and truths no one’s cracked. We think big, fight hard, and stare fear in the face.

Mentalyc started in 2021 when analyzing therapy sessions seemed untouchable. Investors passed. We proved them wrong. We grew on revenue, product-market fit, and relentless experimentation.

Today we lead the fast growing AI scribe therapists market. We have millions in revenue from thousands of clients. And we are just getting started.

We’re building a future where therapy is measurable, effective, and radically transformed. We won’t stop until we get there.

What We Offer:

  • Creative and Dynamic Environment: Join an innovative, fast-growing, mission-driven startup dedicated to transforming mental health technology.
  • Strategic Leadership Opportunities: Take ownership of scaling our infrastructure with potential growth into senior leadership roles as our team expands.
  • Flexibility: Enjoy the benefits of a fully remote, diverse, and international team with flexible working hours to support a healthy work-life balance.
  • High Impact Role: Play a key role in enhancing our platform’s infrastructure, ensuring seamless scalability and stability, and driving strategic growth.
  • Collaborative Culture: Be part of a supportive team that values collaboration, diverse perspectives, and continuous learning.

Responsibilities:

  • Design, build, and scale the core infrastructure on AWS to support a rapidly growing user base.
  • Maintain, improve, and be fully responsible for SOC2 compliance, ensuring standards are consistently met across all infrastructure components.
  • Integrate DevOps practices into the development lifecycle, driving automation with CI/CD, containerization, and infrastructure as code.
  • Optimize the performance of our Kubernetes cluster and related services.
  • Drive improvements to AI services to enhance efficiency and scalability.
  • Own system architecture and strategic planning, collaborating with Product Managers and business leaders to align technical strategy with business goals.

Requirements:

  • Proven track record of scaling and optimizing large-scale, high-availability applications in dynamic, fast-growth environments, with a focus on compliance and security.
  • Extensive experience building scalable AWS infrastructure with services such as EC2, S3, Cloudfront, ELB, Lambda, CloudWatch, VPC, ECR, and RDBS.
  • Mastery of DevOps tools and best practices, including Docker, Kubernetes, and Terraform.
  • Full responsibility for deploying and optimizing server infrastructure, ideally on NodeJS.
  • Experience setting up observability dashboards and alerting for proactive monitoring.
  • Proven experience optimizing costs, improving performance, and ensuring system reliability.
  • Previous experience setting up or maintaining SOC2 compliance.
  • Bachelor’s degree in Engineering, Computer Science, or related field.

Nice to Have:

  • Certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or Certified Kubernetes Application Developer.
  • Experience with MlOps and model performance optimization.
  • Familiarity with other security and compliance standards beyond SOC2 (eg. ISO27001)
  • Experience with transcription services and technologies.

Personal Qualities:

  • Strong problem-solving abilities and analytical thinking to tackle complex challenges effectively.
  • Exceptional communication skills to clearly articulate technical concepts to non-technical stakeholders and collaborate seamlessly with cross-functional teams.
  • Highly organized and structured in your approach, maintaining precision and consistency in a fast-paced environment.
  • Proactive and self-motivated, taking initiative to exceed expectations with minimal supervision.
  • Passion for continuous learning and improvement, with a willingness to explore new technologies and methodologies.
  • Embraces challenges and thrives under pressure, with a drive to achieve ambitious goals.

Have questions or would like to know more before applying?

Reach us at: pandu@mentalyc.com


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