Disadvantages of Keeping Client Notes in Counselling

🕑 2 minutes read

What is my mental health counselor scribbling on that paper? Did I say or do something wrong?

Imagine that you’re in a session, and your client makes a little joke to relieve some tension that they are feeling, and instead of laughing, you make some notes. Jokes apart, patients have indicated a greater willingness to use the services of those mental health professionals that did not take notes during the sessions (Miller, 1992).

Let’s explore the dynamics of note-taking in counseling

It can be stressful for both the counselor and the patient.

Do you feel the stress of multitasking during a counseling session? A recent research has found that it can cause cognitive stress for the mental health counselor to scribble notes during the session, as it needs a constant engagement of the working memory (Bernardi & Francesco, 2015).

It is possible that the mental health counselor might miss out on some things that the patient is saying while they scribble and simultaneously debate whether they made a spelling error or scribbled something unintelligible.

HIPAA, PHIPA, SOC2 Compliance Logos

New! Transfer your notes to EHR with a single click. No more copy-pasting.

A potential obstacle to establishing rapport

Write less, focus more

Automate notes, treatment plans and progress tracking while keeping your clinical style and the Golden Thread.

  • SOAP, DAP, BIRP, EMDR notes and more
  • AI Treatment Planner
  • AI Progress Tracker
  • Alliance signals
  • HIPAA & PHIPA compliant
Try Mentalyc for FREE

New! Transfer your notes to EHR with a single click. No more copy-pasting.

Mentalyc notes and documentation preview

Watch real stories from Mentalyc users

Try Mentalyc for Free

The first session between a patient and a mental health counselor is incredibly important. As you seek to establish a rapport with them, you are basically holding out the space to help them talk about their distress, which can be truly personal in nature.

According to Franklin (2003), taking notes might not be a good idea initially, as it might not help to form a good therapeutic relationship between the patient and the counselor. The patient may feel judged and evaluated instead of being heard and validated.

How does Mentalyc help?

Mentalyc is an AI-enabled note-generating solution for mental health counselors and psychology professionals. It will help you to extract information from a therapy session and create transcripts for you, which will eliminate the need for note-taking during the sessions, leaving you to fully focus on the clients.

In this digital age, we take your security very seriously, and Mentalyc is 100% HIPAA compliant and uses 256-bit encryption. Besides the mental health professional, only the qualified and authorized team of Mentalyc would have access to these records.

Want to learn more about the amazing AI note-taking software for mental health professionals that can take notes for you during your session?

Reviewed by: Brittainy Lindsey

Disclaimer

All examples of mental health documentation are fictional and for informational purposes only.

Ready to start your free trial?

15 free notes for 14 days • No credit card required

Why other mental health professionals love Mentalyc

Jack Marchant
“By the end of the day, usually by the end of the session, I have my documentation done. I have a thorough, comprehensive note … It’s just saving me hours every week.
Jack Marchant
CDCII
Karen Martin
“Having Mentalyc take away some of the work from me has allowed me to be more present when I’m in session with clients … it took a lot of pressure off.”
Karen Martin
LPC
Ileana Oxley
“It takes me less than 5 minutes to complete notes … it’s a huge time saver, a huge stress reliever.”
Ileana Oxley
Licensed Marriage and Family Therapist
Liliana Palacios
“A lot of my clients love the functionality where I can send them a summary of what we addressed during the session, and they find it very helpful and enlightening.
Liliana Palacios
Therapist

Compliant notes. Stronger care.

Automated notes, treatment plans, and insights that prove therapy works.

Try Mentalyc for FREE

Your Author

Salwa Zeineddine is an expert in the mental health and medical field, being a medical student and having worked as a medical researcher at the American University of Beirut Medical Center for many years.

She is highly knowledgeable about therapists’ needs and insurance requirements. Salwa has always considered herself a successful person, being the recipient of a full scholarship from the AUB Faculty of Medicine. Her achievements over the years made her realize that real success is one in which she can genuinely affect people’s lives, the reason why she became passionate about helping people better understand and manage their mental health.

Salwa is an advocate for mental health, is committed to providing the best possible care for her patients, and works to ensure that everyone has access to the resources they need.

More related posts

  • DAP Note Generator (2025): Write Fast and Professional Therapy Notes Online

    Ask any therapist what they dread most, and notes almost always make the list. They’re necessary, but often stressful and time-consuming. That’s why clinicians lean on structured systems like the DAP Format for Therapy, which turns session details into a clear flow of Data, Assessment, and Plan. Combined with supports like a DAP Note Generator, […]
    Dr. Salwa Zeineddine Avatar
    Dr. Salwa Zeineddine
  • A Therapist’s Guide to the Ritvo Autism Asperger Diagnostic Scale – Revised

    A Therapist’s Guide to the Ritvo Autism Asperger Diagnostic Scale – Revised

    The Ritvo Autism Asperger Diagnostic Scale (RAADS-R) is a clinician-administered self-report tool designed to identify autism-related traits in adults—particularly those whose presentations may not have raised diagnostic flags in childhood. It assesses four domains: language, social communication, sensory-motor symptoms, and focused interests. While the RAADS-R is not a diagnostic tool, it provides useful clinical information. It is […]
    Courtney Gardner, MSW Avatar
    Courtney Gardner, MSW
  • How can Therapists Reduce Paperwork Burnout when Writing Progress Notes

    How can Therapists Reduce Paperwork Burnout when Writing Progress Notes

    Paperwork burnout happens when therapists engage in client documentation to the point of emotional and physical exhaustion. Mental health professionals often face this when writing progress notes. High caseloads and administrative tasks can make it worse. This creates a cycle of stress and burnout that hurts therapists. This stress affects therapists and the care they […]
    Adesuwa Olajire, LCP Avatar
    Adesuwa Olajire, LCP